2 min read


Get To Know Your Customers Day

Trayvax has been making durable products since day 1, but our commitment to high quality and customer trust has become a forefront in any new innovative initiative. Our core values of humility, courage, honesty, innovation, and integrity guide us to build a company that is known for offering the most durable gear on the market. We cannot do this without knowing our customer, the products they enjoy and the lifestyles they live.

This past week we caught up with our customers to learn more about them. Everyone is unique and enjoys our products for differences reasons. We are curious to know why?

Is it the 65-year heirloom warranty, being a United States based manufacturer or the ability to hand down our products from each generation to the next? We wanted to know. Check out the video below to hear what our customers had to say directly. Thank you for the participants who contributed to this video.



Let Your Vote Be Heard

Now is your turn to vote. We created this brief click through survey that takes less than a minute to complete. Not a customer yet? We still want to hear from you! After gaining a few hundred survey responses it is a tight race between Contour, OG 2.0 & Element Wallet as the most popular - make sure you get your voice heard below!



The third Thursday of each quarter is #GetToKnowYourCustomersDaythis is our opportunity to listen, understand and act based upon our customers wants. We want to know three basics insightful questions so we can better understand what inspires you. Trayvax started because we wanted to minimize plastic bag use with an innovative wallet design. We pivoted based upon wants, desires and insightful comments from our loyal customers in the beginning.

Since then we have created dozens of products and released hours of YouTube videos to provide insight into who we are and how we have grown as a company. BUT! None of this is possible without you, our amazing customer base.

Understanding what products you enjoy the most and what you do for fun will allow us to continue to grow with you.

Thank you for brand loyalty and demanding excellence, we would not be able to do it without your continued support.



Brian Z - Trayvax Content Creator


More Trayvax Blog Posts

Browse Trayvax Wallets  

Leave a comment

Comments will be approved before showing up.

Also in Blog

Bellingham Washington USA Local Business
Made in Bellingham Washington

2 min read

Our products are proudly made in the USA. We are located in Bellingham, WA. This is where the impact of the jobs we create begins, so today we’re going to highlight our hometown. It’s a great place to work, a great place to live, and a great place to visit. Our ripple of positive impact starts here, and it spreads throughout our country and into the world.
Read More
Finding Quality in the Details of Top-Grain Leather
Finding Quality in the Details of Top-Grain Leather

3 min read

Through the years, our team has introduced a lot of new products, and we have more in the works. Even as we grow, we refuse to compromise on the quality of our materials and craftsmanship. Building quality and reliability into everything we make is one of the ways we show gratitude to our customers, and that is very important to us. Discovering just the right material is always a challenge, but it is totally worth it. Establishing exclusive partnerships with the best tanneries ensures that the perfect top-quality materials go into the products we make for you. This is one of the many reasons we are able to offer our 65-Year Heirloom Warranty, which is our unbreakable commitment to quality and durability.
Read More
What is RFID Blocking & Why You Should Care

3 min read

RFID (Radio Frequency Identification) blocking refers to products that protect your cards that have RFID tags. Modern-day credit cards, also known as "smart cards," have an RFID chip inside of them to make transactions faster. Who likes waiting in line anyways?

All RFID blocking wallets range in terms of their protection. What determines the RFID protection level is the materials used on the wallet. Steel and aluminum materials will have the highest form of protection against data theft—for example, our Armored Summit Wallet offers a 95% protection rate against data fraud. Our ultra-thin steel wallet can protect up to eight cards at once.

Read More