Love this wallet
I’ve had this wallet for years. Needed a little repair. Emailed a request and I can’t say enough about how AWESOME customer service was. All free of charge. Man I love this wallet!!
Customer Service is back!!!
Amazing. No other words can be used. What customer service is supposed to be. Never change Trayvax.
Such great repair service from Trayvax - would highly recommend and buy again!!!
I have had my Element wallet for ~4 years and the steel clasp/grommet started coming off, which made it tough to buckle closed. I contacted Trayvax and they said to send it to them to be repaired and they would even treat the leather while they were at it. I sent the wallet out on Monday, it arrived Thursday to them, and by Saturday I had a shipping notice about the repair being complete and shipping back to me. By Monday the wallet arrived, repaired, and the leather had been reconditioned to the point where it looked brand new again! Thank you very much for the amazing service!